Shop Policies Hello! Thank you for your purchase. Holly greatly appreciates your support and will do her best to make sure your experience in owning one of her pieces is a pleasurable one! *Be Aware that Holly sells at local shows and festivals and other web sites, although rare, it is possible for a piece to sell twice. If this situation should arise Holly will either make a second, if possible, or notify the second person that the piece has been sold and they will get a refund. Thank You for your understanding. When you purchase from Holly J Carter, you are purchasing a handmade, one of a kind, or limited production item from an individual small artist. Holly will represent every item the very best she can in the provided photos and descriptions. If you are at all unsure about your desires, please be sure to contact Holly with any questions that you may have to better help you make your decisions. Dimensions & Sizes are provided for all products. Please measure to be sure that it will fit! Disclaimer: Bear in mind that due to the nature of handmade art and jewelry not all duplicate pieces will be exactly alike. Hue may differ on your monitor from actual color, especially in enameling, although Holly will always do her best! Shipping: Every item is packaged with care. If the purchase is for a gift please let Holly know and a special note may be added. In stock orders will ship within 3-7 business days, if you would like an order rushed please make contact for availability and price. You will receive a confirmation of the ship date in a separate email, if you have not received your order within 10 days of that date please contact immediately. Shipping rates included in the price are within the United States only, via the US Postal service first class. If you prefer another form of shipping please make contact, additional fees may apply. Customer assumes responsibility for all shipping damage claims, although assistance can be provided. Please note any noticeable shipping damages on packages with the carrier when you receive the item. Insurance will be provided on all orders. Shipping Confirmation will be requested for each shipment. *If you wish to have an item shipped outside of the United States Holly will research the shipping fee and laws, and charge accordingly, please contact with your information. No Returns Policy: No Refunds will be given. All Sales Are Final. There is No Refund/Exchange of Shipping Fees. Clearance items are sold as is, no returns, exchanges, or refunds for Clearance items will be accepted. Any exceptions will be at the artist’s discretion. Custom Orders: Custom orders must be 100% paid for in advance of shipping. No refunds or exchanges permitted. (C)Copyright. All photos and designs the property of Holly Carter and Incognito Designs. Privacy Policy: Your personal data will be used to support your experience throughout this website, to manage access to your account, purchases, and for newsletters.
